Privacy Policy

Your online safety is important to us. That’s why we will do my utmost to protect your data. But to put your mind at rest, we’ve set out how and why we will use any personal information that you choose to trust us with.

Our commitment to you
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.rjlconsultancy.co.uk (“this site”) you are accepting and consenting to the practices described in this policy.

Information we collect from you
We will collect and process the following data about you:

Information you give us.
This is information about you that you give us by filling in forms on this site, participating in voluntary surveys or by corresponding with us by e-mail or otherwise. It includes information you provide when you subscribe to any newsletter, participate in discussion boards or other social media functions on or from this site, complete a voluntary survey and when you report a problem with the site. The information you give us may include your name, address, e-mail address, phone number, and social media handles.

Information we collect about you.
We do not currently collect any other information about you. In future, and without further notice, when you visit this site we may automatically collect the following information:

- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, log-in time and referring website addresses

- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information about other individuals.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

o give consent on his/her behalf to the processing of his/her personal data;
o receive on his/her behalf any data protection notices; and
o give consent to the transfer of his/her personal as contemplated in this privacy policy.

You should inform them how we collect, use, disclose, and retain their personal information according to our privacy notice.

Cookies
This website may use cookies. For detailed information please see our Cookie policy.

Uses we make of the information
We may use information held about you in the following ways:

- to provide you with a newsletter which may contain:
o information about services provided by us;
o information about blogs and articles written by us;
o blogs, tips and other information that we think will be of interest to you;
o notifications about changes to our website or social media;
o invitations to participate in voluntary surveys.

- to ensure that content from this site is presented in the most effective manner for you and for your computer;

- to administer this site including troubleshooting, data analysis, testing, research, statistical and survey purposes and as part of our efforts to keep my site safe and secure;

- to measure or understand the effectiveness of advertising;

- to make suggestions and recommendations to you and other users of this site about services or similar that may interest you or them.

Marketing
We will share your data only with those business partners who assist us in the use we make of the information. These are www.formoid.net who provide the software for collecting your email address, and www.mailerlite.com who provides mail management services. We share only your name and email address, in our own secure account. No partner has direct access to your email address nor will they use it to contact you without your consent.

If you prefer not to receive any further direct marketing communications from us, you can opt out at any time using the unsubscribe or opt out mechanism in the relevant newsletter.

Legitimate interests
We may process personal information for certain legitimate business purposes, which include some or all of the following:

- where the processing enables us to enhance, modify, personalise or otherwise improve our communications

- to identify and prevent fraud

- to enhance the security of our information systems

- to better understand how you interact with our website

- to determine the effectiveness of promotional campaigns and advertising.

“Legitimate Interests” means our interests in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We will balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your Personal Data for activities where our interests are overridden by the impact on you unless we are otherwise required or permitted to by law.

You have the right to object to this processing if you wish.

Disclosure of your information
We will not disclose your information to anyone else except:

- someone who is employed by or contracted by us to provide or assist us in providing the service you expect from us. Such a person will have access only to provide this, and not for any other purpose.

- if we am under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or a contract we have entered into with you

- to protect the rights, property, or safety of ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention

Whenever we have to transfer your personal information, we will take all steps to ensure that your information is treated securely and in accordance with this privacy policy and all applicable data protection laws and regulations. By submitting your personal data, you agree to this transfer or processing. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. Although we will do my best to protect your personal data, we cannot guarantee the security of your data transmitted to this site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Data retention
We will only keep your information for so long as it is necessary to fulfil the purpose for which it was collected. We will use the following criteria to determine how long we should keep your data:

- whether or not you are opening emails that we send to you with communications

- if we am required by law to keep your information for a certain period of time;

- if we need to keep copies of correspondence with you to resolve complaints.

- if you have not opened emails from me for a period of 1 or more years we may close your account and delete your information. We will attempt to contact you before we do this.

Your rights
You have the following rights:

- you have the right to ask us to stop contacting you with direct marketing

- you have the right to request a copy of your information

- you have the right to ask us to correct any mistakes in your information

- you have the right to request that we cease processing your information

- you have the right to request deletion of your information if it is no longer necessary for us to hold that data for the purpose for which it was originally collected or processed; or you wish to withdraw your consent to us holding and processing your personal data; or you object to us holding and processing your personal data (and there is no overriding legitimate interest to allow us to continue doing so); or the personal data has been processed unlawfully; or the personal data needs to be erased in order for us to comply with a particular legal obligation.

Unless we have reasonable grounds to refuse to erase your personal data, all requests for erasure shall be complied with.

Changes to this policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed by email to orders@rjlconsultancy.co.uk Please use these contact details to exercise your rights as outlined in the “Your rights” section above.

Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that we do not have any control over other websites and their content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.